Conditions of Service. Read before you ride.

The Accidental Damage Waiver (ADW) is a limited policy provided by the company to the Renter for an additional fee(s). It provides you limited protection against your liability to Rent Me Tamarindo / Paradise Cart Rentals for physical damage to the rental equipment while under your responsibility. If a Damage Waiver is purchased and you damage the rental unit, you will only be responsible for any damages over the amount covered by the respective ADW on the rental, instead of the entire out-of-pocket cost.

ADW does not cover all instances of damage to the vehicle, including theft, tire damage, mechanical damage, vandalism, or loss (see Section 8 in the Rental Agreement below) and labor costs. The Accidental Damage Waiver is optional and may be declined.

If the Accidental Damage Waiver is not purchased, you will be responsible for the full amount of damage up to the full replacement of the equipment, plus any loss of rental income, additional recovery fees, and if applicable, loss of equipment.

The following expressions will bear the following meanings:

1.1) Agreement: means all terms and conditions found in this form.

1.2) We, Us, Our, Company, Business, Rental, Rent Me Tamarindo, Paradise Cart Rentals: these terms refer to the independent business RENT ME TAMARINDO SOCIEDAD DE RESPONSABILIDAD LIMITADA, as the responsible to deliver the service to the renter.

1.3) Renter, Customer, You, Your: means the person identified as the Renter on the reverse for the specific leased vehicle, any person signing this Agreement, any Authorized Driver, and any person or organization to whom charges are billed by us at its or the renter's direction. All such persons are jointly and severally bound by this Agreement.

1.4) Driver: refers to you and/or any Additional Driver named in this Agreement. The Driver must be at least 18 years old if a Costa Rican national and at least 21 years old if a non-national. Additionally, the Driver must have a valid, unendorsed driver's license for a minimum of two years prior to entering into this Agreement.

1.5) Day: means a period of 24 hours (or any part thereof) calculated from the time the vehicle is delivered to or picked up by you.

1.6) Vehicle: means the vehicle(s) identified in this Agreement or any replacement provided by the Company (including documents, keys, tires, tools, and accessories supplied with the vehicle). The vehicle is in fit mechanical condition to be rented at the moment of executing this rental agreement. The vehicle shall be inspected by the parties prior to delivery and re-inspected up to 48 hours after the return. Any damage not noted in the vehicle condition report will constitute damage occurring after commencement of this Agreement, for which you shall be charged.

1.7) Rental Period: the period between the date and time when the vehicle is taken out by you (or delivered to the location in the booking order) and the termination date and time as specified on the Agreement, our internal management software, booking records, or, if extended, the date and time entered on our records as being when the vehicle is returned to the Company.

1.8) Official Rates: our rates, charged from time to time and/or published and amended from time to time, applicable to the vehicle rented and available at our offices, websites, valid official marketing resources, and company-defined payment gateways at the moment of the rental. The Company is not responsible for prices and variations offered by third parties.

1.9) Liability Waivers: the waivers referred to in Section 8, including but not limited to ADW, CDW, SCDW, TLW, and STLW, but specifically excluding any replacement and the loss of personal belongings. The Liability Waivers are not an insurance policy but provide a basis on which your liability under this Agreement might be reduced.

1.10) References to the singular include the plural, the male gender includes the female gender, and references to persons include natural and juristic persons.

1.11) Beach area: the section of land adjacent to or including a shoreline, where sand, pebbles, or other natural materials form the surface. The Beach Area starts from the point where there is sand on the surface, or 100 meters from the high-tide shoreline.

1.12) Booking: the formal process of reserving a service, product, or resource by an individual or entity for a specified date, time, or period, subject to the terms and conditions outlined herein.

2.1) This is a contract for the rental of the Vehicle. We may repossess the vehicle at your expense without notice if the vehicle is abandoned or used in violation of local laws or this Agreement.

2.2) You agree to indemnify, defend, and hold us harmless from all claims, liability, costs, and attorney fees we incur resulting from or arising out of this rental or your use of the vehicle.

2.3) We make no warranties — express, implied, or apparent — regarding the vehicle, no warranty of merchantability, and no warranty that the vehicle is fit for a particular purpose.

3.1) There is no authorization to transport surfboards or oversize equipment in the rented vehicle.

3.2) There is no authorization to transport more people than specified in the respective rented vehicle's manual.

4.1) The vehicle will be at your sole risk from the date and time of delivery until it is returned to the Company. You undertake to return the vehicle in the same condition you received it, fair wear and tear excepted.

4.2) Service to the vehicle or replacement parts during the rental must have our prior approval. You must check and maintain all fluid levels once the vehicle is delivered to you.

4.3) You will return the vehicle on the expiry or termination of this Agreement, at your expense, to our authorized representative at the collection address recorded in the Agreement. Failure to return the vehicle constitutes a breach of the Agreement and illegal possession, and we may report the vehicle as stolen and/or repossess it.

4.4) When you or a person nominated by you returns the vehicle, you will park it in the designated area, ensure it is properly secured, and hand the keys to an authorized representative during business hours.

4.4.4) We allow thirty minutes of tardiness without additional payment; after thirty minutes, you will be charged 50% of the daily rental fee.

4.4.5) After two hours of late return, you will be charged the full daily rental fee established for the vehicle.

4.4.6) For late cancellation up to 96 hours prior to delivery, or for a "no show," you agree to no refund of any amount paid to the Company.

4.4.7) Any combustion vehicle rented shall be returned with the same fuel level it was originally delivered with. Any difference will be billed.

4.4.8) You must use only the fuel specified by the manufacturer. Use of hybrid, organic, bio-diesel, ethanol, or any other fuel different from the manufacturer's specification is considered the wrong fuel type. All associated costs, including contaminated fuel, will be at your sole expense.

4.5) The sole risk of loss or damage to the vehicle remains with you until we have recorded its return.

5.1) Call service and general support are exclusively available through our WhatsApp profile at +506 8433 8601, from 08:00 to 21:00, every day. Emergency reports can only be made through our WhatsApp. Our email addresses are not available for emergency support. wa.me/50684338601

5.2) Vehicle deliveries are available exclusively between 08:45 and 16:30 each day. Bookings outside this window do not obligate the Company to perform such delivery.

5.3) The Company reserves the right to deliver the vehicle up to two (2) hours after the scheduled delivery date and time. Such a delay shall not be considered a breach of this Agreement.

5.4) You and any authorized driver must adhere to the vehicle's seat availability and shall not exceed the legal maximum occupancy. A 4-seater is limited to 4 passengers; a 6-seater to 6. Violation of this clause incurs a charge of $1,200 USD per passenger over the maximum capacity.

5.5) Vehicles categorized as golf carts can only be used within the perimeter defined by the Company for each location. Moving the vehicle outside the booked location will result in a charge of $150 USD per vehicle plus $5 USD per kilometer from the recovery location to our closest office.

5.5.1 – 5.5.6) Specific perimeter coordinates are defined for Tamarindo, Hacienda Pinilla, Playa Avellana, Playa Grande, Flamingo / Potrero, and Brasilito (Reserva Conchal).

5.6) The Renter is fully responsible for any damage or incidents involving the vehicle during the rental period. If keys and card were left in the vehicle and it was subsequently stolen, the Renter will be charged $15,000 USD to cover the replacement cost. If the stolen golf cart is recovered, the Company will charge only $250 USD.

5.7) It is your responsibility to charge the unit if it is an electric vehicle. If the battery is dead and there's no mechanical issue beyond being discharged, we will charge $75 USD for the service plus $5 USD per kilometer from the recovery location to our closest office.

5.8) No kid or individual under 18 years old is allowed to drive, even with a valid driver's license. Violation results in immediate cancellation of the service, blockage and retrieval of the vehicle, and a charge of $1,500 USD to the Renter, with no refund for remaining rental time.

5.9) Speed bumps. Maximum permissible speed over speed bumps is 5 KPH. The Company uses GPS tracking. Any violation results in immediate cancellation of the service and retrieval of the vehicle without a refund.

5.10) Unsafe driving and roads. Golf carts are designed for golf courses and are not intended for steep hills (greater than 26°), dirt side roads, unsafe roads, or any dangerous locations. The Company shall not be held liable for accidents or damage resulting from such unsafe use.

5.11) Maximum weight. Maximum weight capacity for a 4-seater golf cart is 362.48 kg, and for a 6-seater 543 kg. On steep hills the maximum may be reduced to one-quarter of the regular maximum weight.

6.1) All information given by you to the Company is true and correct.

6.2) The Driver holds a valid unendorsed driver's license for the vehicle.

6.3) You will not drive under the influence of alcohol or any other drug, in violation of the Costa Rican Transit and Penal Codes.

6.4) The Driver is not physically prevented from operating the vehicle safely.

6.5) No person other than the Driver and designated Authorized Drivers will drive the vehicle.

6.6) You will ensure the keys and accessories are properly secured during the rental.

6.7) The vehicle will not be used for the conveyance of persons or property for reward, in any race, speed test or contest, on roads not properly constructed, or for towing/pushing purposes.

6.9) You and any authorized Driver shall always exercise a duty of care toward the Company's vehicle. Driving across rivers, into the sea, estuaries, beach areas, or through deep mud is expressly prohibited. You agree to wear helmets, sashes, and other protective gear at all times.

6.11) The vehicle will not be taken outside of the Republic of Costa Rica. Golf carts are restricted to the rented area defined in the booking per Section 5.5.

6.12) You and any authorized Driver are responsible for physical and mechanical damage from collision or misuse, theft, vandalism (related or unrelated to theft), and the loss of vehicle documentation, license plates, spare tires, tool kits, keys, or accessories — up to fair market value, between $50 and $500 USD plus an additional $175 USD penalty for ignition / key replacement.

6.13) Breach of any of the above clauses constitutes a breach of this Agreement. You waive all recourse against us for any criminal reports or prosecutions arising from your breach.

7.1) You agree to pay the Company the rental rates and other charges as set out in the Agreement and/or our Official Rates; refueling fees; all fines, penalties, taxes, tolls, and legal costs arising from your use of the vehicle; one-way fees, towing, impound, parking, citations, forfeitures, losses or damages incurred in recovering the vehicle (a $10 USD base plus $5 USD per kilometer); repair costs; cleaning charges; accident administration fees; and all collection / attorney fees.

7.2) You authorize the Company to charge your credit card any pending charges upon finalization of this contract — for the rental period, damages not covered by insurance or Liability Waiver, security deposit, or any other charge caused by you.

7.3) All amounts payable are due on demand. If payment is not made on its due date, we may charge interest at the maximum rate permissible by law.

7.4) A credit card is required to pay the security deposit up to $3,000 USD upon rental. Accepted cards: Visa, Mastercard, Discover, American Express.

8.1) You may purchase in advance an Accidental Damage Waiver (ADW) at the recorded Official Rates.

8.2) Your liability under Section 4.1 will not exceed the amount stated in the Agreement as the "Renter's Responsibility," unless one or more of the exclusions in Section 8.3 applies.

The Liability Waiver does not cover loss or damage to the vehicle when:

• You or the Driver are in breach of this Agreement.
• Damage is caused to glass, mirrors, lamps, tires, rims, hubcaps, windshields, or the undercarriage if no collision has occurred.
• Damage is caused by water.
• Damage or loss is caused by Driver negligence or reckless driving.
• Damage or loss is sustained in an accident not caused by physical contact with another vehicle, person, animal, or object.
• Damage results from failure to maintain required lubricant levels.
• Damage or loss is caused by potholes or roads not suitable for the type of vehicle rented.
• In respect to personal belongings, key replacement, towing fees, and claim administration fees.

9.1) You may request an extension at any time during the initial period.

9.2) The extension is only valid if confirmed by the Company in writing.

9.3) Before approval, you must return the vehicle to our rental office for inspection and sign written amendments. All prior verbal promises and representations are void.

10.1) All applicable cancellations shall be credited exclusively as a 1-year credit usable on future bookings. No cash refunds will be issued.

10.2) The Company offers a "Money-Back Cancellation Policy" as an optional add-on during booking, available per booking for an additional fee. If purchased, you are entitled to a refund of the rental price of the vehicle, excluding any add-ons.

10.3) No refunds for cancellations made on the same day as the scheduled booking date and time.

10.4) These conditions apply regardless of the reason for cancellation, with no exceptions.

10.5) All cancellation requests must be submitted in writing via email. Verbal cancellations (including phone) will not be accepted.

10.6) Cancellations are valid only once the customer receives written confirmation from the Company.

10.7) Cancelling a booking automatically cancels associated add-ons (e.g. insurance, equipment), refunded under the same policy as 10.1–10.4.

10.8) Date changes must be requested at least 7 days before the original booking date and are subject to availability. Changes within 7 days are treated as cancellations.

10.9) For force majeure (natural disasters, government restrictions), the Company reserves the right to provide alternatives such as rescheduling or credit instead of refund.

10.10) No-shows without prior notice are considered cancellations and no refund will be issued.

11.1) We may terminate this Agreement if you and/or the Driver commit any breach. We are then entitled to immediate return of the vehicle, and all outstanding amounts become immediately due.

11.2) Both parties' rights and obligations remain in full force until the vehicle has been returned and you have complied with all your obligations.

Except as otherwise provided by law and assuming no negligence on our part, we shall not be held liable for any damage, injury, or death resulting from any defect or mechanical failure of the vehicle. We will not be responsible for any loss or damage to property transported in or left in the vehicle. We further disclaim liability for damages, injuries, death, consequential losses, or loss of profits that the Renter, Driver, or any other person transported may suffer.

13.1) You must immediately notify the Company if the vehicle is malfunctioning. Failure to notify will result in the presumption that the vehicle was in proper working condition. Notification must be sent via email or WhatsApp.

13.2) If the vehicle is involved in any accident, collision, or is lost or stolen, the Renter and/or Driver shall:

• Obtain names and addresses of everyone involved and possible witnesses.
• Record the date, time, and location of the accident.
• Record the name of their insurance company.
• Not, without our prior consent, admit any responsibility, release any party from liability, or settle any claim.
• Notify local law enforcement and the Company within 3 hours of the incident.
• Within 24 hours, complete and furnish the Company with a standard claim form and a copy of the Driver's license.
• Not abandon the vehicle and provide for its safety and security.
• Cooperate with the Company in any investigation, claim, or defense.

14.1) Ownership of the vehicle remains vested in the Company or the true owner at all times.

14.2) You may not cede or assign your rights and obligations or sublet/part with possession of the vehicle.

14.3) The cost of fuel is not included in the rental amount. We will refuel all vehicles on return (not applicable to electric vehicles).

14.4) You are not permitted to carry out any repairs, including tire replacements.

14.5) If the Renter is not the Driver, both are jointly and severally liable for all amounts owing.

14.6) While we use our best efforts, vehicle availability cannot be guaranteed at a particular time due to circumstances beyond our control. In such cases we will endeavor to make alternative arrangements.

14.7) Any addition or alteration to this Agreement is null and void unless agreed in writing.

14.9) You choose the address for receipt of notices at the Renter's address specified in the Agreement, or the Driver's local address if not in Costa Rica. US citizens shall address subsequent damages to the specified USA corporation, Corporation Patience, Persistence, Patience, Inc.

14.11) This document contains the entire Agreement and we will not be bound by any undertakings, representations or warranties not recorded herein, unless otherwise stipulated by law.

14.12) Each clause is severable; if any is found defective, the remaining clauses continue in full force and effect.

14.13) This Agreement is governed by and interpreted in accordance with the laws of the Republic of Costa Rica.

You have read and understand the terms and conditions of this Agreement. Your attention has been drawn to the following important clauses:

• The vehicle is rented at your own risk.
• You agree to pay all amounts owing under this Agreement.
• You may purchase in advance a Liability Waiver to potentially reduce your liability.
• You indemnify us from liability in certain circumstances.

Contract version: 2025.03151454 · Page version: V.20260110